Information We Collect
We collect information you provide when you create an account, update your profile, join challenges or tournaments, host events, or contact us. This may include your name, username, email address, profile photo, social links, and payment-related details needed to process entries and payouts.
We also collect technical information when you use ChallengeForge, such as device type, browser, and general usage data. This helps us keep the platform secure and improve the experience.
How We Use Information
We use your information to operate your account, provide challenges and tournaments, communicate with you about your activity, verify eligibility, prevent fraud, and comply with the law.
We may send you service-related messages (for example, about your entries, payouts, or account security). You can manage notification preferences where the app offers them.
Payments and Transaction Data
Entry fees, prize pools, and payouts are processed through trusted payment partners. We do not store full payment card numbers on our servers. Card details are handled by our payment providers according to their security standards.
We retain transaction records as needed to operate challenges, resolve disputes, meet legal obligations, and protect the platform.
User Content and Public Profiles
When you create a public profile, challenge listing, submission, or announcement, that content may be visible to other users or the public, depending on your settings and the feature.
Do not post sensitive personal data you do not want visible. Hosts and participants are responsible for following the rules of each challenge and respecting others' privacy.
Cookies and Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used. We may use analytics tools to measure traffic and improve features—at an aggregated level where possible.
You can control cookies through your browser settings. Blocking cookies may affect sign-in and certain features.
Data Sharing
We do not sell your personal information. We share data only with service providers who help us run ChallengeForge (such as hosting, payments, and email), when required by law, or to protect the rights and safety of our users and the platform.
Account Deletion and Data Requests
You may request deletion of your account or certain personal data by contacting us at the email below. We will respond within a reasonable time, subject to legal and legitimate business needs (such as completing open transactions or retaining records required by law).
Some information may remain in backups or logs for a limited period before being removed.
Contact
For questions about this Privacy Policy or your data, contact us at privacy@challengeforge.com.
You may also review our Terms of Service.